Couples seeking a personal touch

They surprised us with a personal note and fresh fruit in our room which made the start of our stay feel very special. The breakfast was also exceptional, staff remembered us and the food choices were top-notch.

It was a bit pricey but still reasonable for what we received.

This hotel suits me perfectly! The staff was incredibly helpful, and I loved the cozy bar/lounge area, 24-hour reception, and laundry services. I remember my first stay when they helped me find a phone charger. Don't miss the amazing breakfast!

My short stay exceeded my expectations compared to previous experiences in madrid. The staff were attentive The beautiful double room was beautifully designed, and the location allowed easy access to local attractions while still being on a quiet street.

the shower pressure was low at times.

The location was fantastic, just a short stroll from the vibrant Puerta del Sol. We enjoyed a delightful dinner at the nearby restaurant, where the flamenco show really captivated my young child. The staff were attentive and made us feel like family.

In my wife’s opinion, a small play area would be great for kids.

excellent base for park visits and cultural landmarks

I loved my stay, as the hotel is just a short walk from El Retiro Park where I enjoyed peaceful strolls among the greenery, and it's also close to the stunning Prado Museum which made exploring Madrid super easy and enjoyable.

I adored the elegant interiors with luxurious fabrics, making common areas a delightful retreat. The hotel's accessibility for seniors was impressive, with smooth transitions and attentive staff, ensuring we felt comfortable and relaxed throughout our stay.

More seating in the lobby would be appreciated.

The stay was fantastic. The bar offers inventive cocktails, and the ambiance is inviting. Spacious bathrooms enhance comfort. The staff is attentive and knowledgeable.

I had a very positive experience during my stay. The staff provided exceptional service, efficiently addressing my requests and assisting with my business needs. The hotel's luxurious ambiance, coupled with a comfortable workspace in my Executive Double Room, greatly enhanced my productivity. Additionally, the location was ideal, situated near key meetings and attractions, making commutes effortless.

No notable issues during my stay.

This was just a fitting option for a weekend pause in Madrid with value for money. The staff provided exceptional service, making our stay enjoyable. Consider skipping the overpriced breakfast for local eateries instead.